Right of Withdrawal

Consumers have a right of withdrawal subject to the following conditions, where a consumer is any natural person who enters into a legal transaction for purposes that cannot be predominantly attributed to their trade or professional activity:

A. Notice of Right of Withdrawal

Right of Withdrawal

You have the right to withdraw from this contract without giving any reason within fourteen days.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the last item.

To exercise your right of withdrawal, you must inform us (Outgym GmbH, Bgm.-Georg-Reck-Str. 3, 91336 Heroldsbach, Germany, Tel.: 09190 / 9958-544, Email: support@steam-butler.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the enclosed model withdrawal form for this purpose, although you are not required to do so.

You may also exercise your right of withdrawal online at steam-butler.de/pages/widerruf-formular (button "Withdraw from contract"). If you use this online function, we will immediately send you an acknowledgment of receipt on a durable medium (e.g. by email) containing information about the content of the withdrawal statement as well as the date and time of its receipt.

To meet the withdrawal deadline, it is sufficient to send the notification of the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this contract, we must refund you all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), immediately and in any event no later than fourteen days from the day on which we receive the notification of your withdrawal from this contract. We will use the same means of payment that you used for the original transaction unless you have expressly agreed otherwise; no fees will be charged to you in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs earlier.

You must return or deliver the goods to us immediately and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period expires.

You bear the direct costs of returning the goods.

You are only liable for any reduction in the value of the goods if this reduction is not due to handling of the goods that was not necessary to check their condition, characteristics and functioning.

Exclusion or Early Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are not pre-made and for whose manufacture an individual selection or determination by the consumer is essential or which are clearly tailored to the personal needs of the consumer.

General Information

1) Please avoid damaging or contaminating the goods. Please return the goods to us in their original packaging, with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure that it is adequately protected against transport damage using suitable packaging.
2) Please do not return the goods to us without paying for shipping.
3) Please note that the above points 1–2 are not requirements for the valid exercise of the right of withdrawal.

B. Withdrawal Form

If you wish to withdraw from the contract, please complete this form and return it.

To
Outgym GmbH
Bgm.-Georg-Reck-Str. 3
91336 Heroldsbach
Germany
Email: support@steam-butler.de

I/We hereby withdraw from (*) the contract concluded by me/us (*) for the purchase of the following goods/the provision of the following service (*)

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer(s)

________________________________________________________
Address of the consumer(s)

________________________________________________________
Signature of the consumer(s) (only for notifications on paper)

_________________________
Date

(*) Delete as appropriate.