Authenticity of reviews

Customer reviews help with purchasing decisions – that is why we are informing you here how the reviews in our shop are generated (§ 5b para. 3 UWG).

How we collect reviews

We collect reviews via the Judge.me app. After placing an order, customers receive an email asking them to review the purchased goods. We do not pay for reviews and do not offer any compensation (e.g. discounts) for reviews.

How to recognize verified reviews

Reviews submitted via the review link from an order are marked with the label "Verified". For these reviews, it is ensured that they come from people who purchased the product from us.

Reviews without this label have not been checked to see whether the person who wrote the review actually purchased or used the product.

Publication

We publish both positive and negative reviews. We only delete reviews if they violate applicable law (e.g. insults), contain the personal data of third parties, or have no connection to the product.

Have any questions? Write to us at support@steam-butler.de.